CAD/GIS Administrator (in training) w/ Washington State Patrol (Olympia, WA)

https://www.governmentjobs.com/careers/washington/jobs/3792391/cad-gis-administrator-in-training

The primary responsibility of the CAD GIS Administrator position is to perform GIS system administration and maintenance for the Motorola Premier One CAD System (P1CAD), an enterprise level mission critical system, which allows 911 dispatch staff to record data associated with traffic stops, collisions, apprehended suspects, Trooper status and location, as well as access to criminal justice information.

​The Computer Aided Dispatch (CAD) Geographic Information Systems (GIS) Administrator has the primary responsibility to ensure that the agency GIS servers to provide geographic based analytics and best practice support the for the operation of the WSP Motorola P1CAD) and P1Mobile applications. In addition, it provides the second layer of support for the agency CAD Administrator to support Dispatch operations. This unit reports to the Infrastructure Operations manager.

About the Division:
The Information Technology Division (ITD) exists to leverage technology to enhance and sustain business processes, public safety infrastructure, and statewide emergency communications to facilitate the accomplishment of all agency goals.
The Washington State Patrol actively supports Diversity, Equity, Inclusion in the workplace, and is an Equal Opportunity Employer. The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future.

Reposting to broaden the candidate pool.

Duties
This is what you'll do:
This position also supports P1CAD itself, P1Mobile (which is an in-vehicle CAD application that provides secure communication with dispatch and other department vehicles as well as direct access to national and local law enforcement databases and other electronic information services), NICE (Distributed Radio Recorder System), and various external systems specific to Communications (e.g. Rapid Responder, JIS-Link, JBRS, etc.). These applications are used by the Communications Officers, other WSP users (such as CVEO, Uniform and non-uniform troopers) , and 18 outside agencies (such as Department of Fish and Wildlife, Department of Natural Resources, and Department of Transportation).

This position is an agency liaison with Motorola. This includes day to day managing of trouble tickets, enhancement requests, etc. This position will work with the CAD Supervisor to ensure the entire suite of the Motorola system is in good health and perform updates to include implementing system upgrades, coordinating repairs, solution development, etc.
This position participates as a technology subject matter expert for the Communications Division, working with the CAD Supervisor (position #1654).

Responsibilities Include:

• Performs duties of the CAD (Computer Aided Dispatch) Supervisor as needed
• Create, modify and maintain ESRI based map data for WSP’s CAD system, migrate that data into CAD using Motorola’s tools. Manage appropriate testing processes to ensure the data is accurate and functional
• Support and Assist the CAD Administrator in CAD System upkeep and administration
• Provide technical support and guidance to the Communications Division for problems involving Computer Aided Dispatch, GIS information and IT systems in general

This position has been designated as "in-training" - as such, we will consider filling this position at the lower level. This position may be filled at the IT System Administration Entry or Journey, depending on qualifications. The salary range will depend upon which level the position is filled at and the qualifications of the successful candidate:

• IT System Administration Entry $5,499 - $7,218
• IT System Administration Journey $6,672 - $8,973

Qualifications
Required for Entry Level:

• High school graduation, GED, or equivalent education.\
• Must obtain and maintain a valid, unrestricted Washington State driver's license
• Two years of experience with mapping and/or navigation applications and concepts that use GIS/GPS information. (e.g. Aviation, nautical or military) Formal training with GIS (e.g. ESRI or military certifications) may be substituted.

OR

• Two years of experience using, consulting, analyzing, designing, programming, installing, supporting, and/or maintaining Computer Aided Dispatch (CAD) or similar Emergency Response management software applications.
• Knowledge of Windows Operating Systems and Enterprise computing environments, to include servers and desktop/laptop, and wireless networking.
• Technical Skills - must be able to learn, administer, support and work with PremierOne CAD, ESRI, SQL Server Reporting Services and other related applications.

Required for Journey Level:

• High school graduation, GED, or equivalent education.
• Must obtain and maintain a valid, unrestricted Washington State driver's license
• Two year associate degree in Computer Science/Information Technology or related field, and three years relevant experience,

OR

• Four year degree in Computer Science/Information Technology or related field and one year relevant experience,

OR

• Two years GIS administrator experience at an enterprise level,

OR

• Four years of experience using, consulting, analyzing, designing, programming, installing, supporting, and/or maintaining Computer Aided Dispatch (CAD) software applications
• Knowledge of Windows Operating Systems and Enterprise computing environments, to include servers and desktop/laptop, and wireless networking.
• Technical Skills - must be able to learn, administer, support and work with PremierOne CAD, ESRI, SQL Server Reporting Services and other related applications.

Top Candidates will have the following experience:

• Practical knowledge of CAD, Mobile and related applications, use of 9-1-1 system, radio operations and procedures, ACCESS computer applications, and multiple investigatory databases
• Excellent written and verbal communication skills